The Structure of Consumer "Naive Science"
Understanding the "naive science" of your consumer will help you develop compelling product promises.
| defines a language for presenting new and improved product function | shapes expectations about possible vs. impossible benefits | |
| Consumer "Naive Science" in your product category | ||
|---|---|---|
| forms a basis for understanding brand performance differences | creates a reference frame for credibility of claims |
People have a natural need to build their own theories about how the world works. Understanding your consumers as naive scientists will help you develop more credible and clearer ways to talk to them about the product efficacy and superior aspects of your brand.
